Terms of service

Welcome to The Jolie Box. By accessing or using our website www.thejoliebox.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.


1. General Conditions

By using this website, you confirm that you are at least the age of majority in your region or are using the site under the supervision of a parent or guardian. The Jolie Box reserves the right to refuse service to anyone for any reason at any time.

2. Products & Descriptions

We specialize in artificial jewellery and curated gift items. We make every effort to display product images, descriptions, and colors as accurately as possible. However, slight variations may occur due to lighting, screen settings, or handcrafted finishes.

All products are subject to availability, and we reserve the right to discontinue or modify items without prior notice.

3. Pricing & Payments

All prices listed on our website are in PKR unless stated otherwise. Prices are subject to change without notice.

We accept payments through approved payment methods available at checkout. Orders will only be processed once payment has been successfully completed.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or limit quantities for any order, including cases of suspected fraud or incorrect pricing.

If an order is canceled after payment, any applicable refund will be processed according to our Refund Policy.

5. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances. The Jolie Box is not responsible for delays caused by third-party shipping providers.

Shipping details must be provided accurately. We are not responsible for failed deliveries due to incorrect information.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy, available on our website. Please review it carefully before making a purchase.

7. Intellectual Property

All content on this website, including images, logos, designs, text, and branding, is the intellectual property of The Jolie Box and may not be copied, reproduced, or used without written permission.

8. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. We respect your privacy and are committed to protecting your data.

9. Limitation of Liability

The Jolie Box shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Use of our services is at your own risk.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

12. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:
care@thejoliebox.com